JBC place particular emphasis on our after sales service to our customers. We have long standing relationships with our customers who repeatedly request our engineers attend their premises to offer support and guidance on system operation.
Our Service team are equipped to walk our customers through the complexities of their BEMS system and recommend alterations to existing systems where operation has either changed or our customer requires system enhancement. Each of our field service engineers takes the time to fully understand their customers’ requirements and develops a close working relationship with their contact. We pride ourselves on the highest level of service we provide and each of our customers feel free to contact our engineering team day or night to discuss with confidence any issues they may have operating their BEMS.
Our Planned Preventative Maintenance regimes are designed to maximise the operation of our clients systems whilst taking into account the importance each customer places on environmental control and their energy efficiencies. Our regimes are designed around budget constraints for each customer and our experience ensures key items are focused on to maximise the commercial benefits to our clients.
If you have an existing BEMS system that may require one of our Service Engineers to help you with or indeed if you would like to discuss making changes or enhancements we are here to help. Contact our Mr Simon North who will take the time to understand your exacting needs and advise any recommendations. Our service team will provide you with a no obligation quotation for your consideration and fully explain the benefits of imbedding a planned maintenance schedule within your organisation.